Conference Papers

Brander, R., Paterson, M., Chan, Y. E., and Ruffolo, M., Customer service: Impacting cultural change in a public hospital.  Abstract for podium presentation for Ontario Physiotherapy Association conference, Ottawa, April 2011.

Brander, R., Paterson, M., Chan, Y. E., and Ruffolo, M., Impacting change in customer service in a public hospital.  Submitted abstract for poster presentation for World Confederation of Physiotherapy, Amsterdam, June 2011.

Cram, A., and Brohman, K., Aligning organizational values in systems development projects: An empirical study.  Forty-fourth Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, January, 2011.

Barrett, M., Oborn, E., Komporozos-Athanasiou, A., and Chan, Y. E., Translation strategies for service innovation: An idealogical discourse analysis.  Proceedings of the Organisational Behaviour in Health Care Conference, Birmingham, UK, April 2010.

Brander, R., Paterson, M., Chan, Y. E., and Ruffolo, M., Considering the culture of customer service in the public health sector.  Abstract in the Proceedings of the Canadian Physiotherapy Association Congress, Newfoundland, July 2010.

Brander, R., Paterson, M., Chan,Y. E., and Ruffolo, M., Exploring the culture of customer service with health professionals in a public hospital.  Abstract in the Proceedings of the Ontario Physiotherapy Conference, Toronto, March 2010.

Chan, Y. E.,The rural creative economy: Agenda for research.  Focus 2010, The Capital Corridor Conference, Watertown, NY, June 2010.

Chan, Y.E., and Dixon, J.,  Knowledge resources for communities; Academies impacting local economic development.  Ontario East Municipal Conference, Kingston, ON, September 2010.

Cram, A., and Brohman, K., Beyond modes: A new typology of ISD control.  Proceedings o the Thirty-FirstInternational Conference on Information (ICIS), St. Louis, MO. November 2010.

Massey, J., Chan, Y.E., Field, S., and Smith, P., The role of career services in facilitating local economic growth - Opening doors to students' understanding of local opportunities.  National Conference of the Canadian Association of Career Educators & Employers, Halifax, June 2010.  Recipient of the Rob Shea Research Award.

Dacin, T., Leithwood, M., and Nasra, R., Routes to roots: The role of tradition in the production of sustainable practices, Academy of Management Meeting, Chicago, August 2009.

Denford, J. S., and Chan, Y. E., Alignment and misalignment in knowledge-based enterprises. 37th Conference of the Administrative Science Association of Canada, Niagara Falls, ON, June 2009.
 
Denford, J. S., and Dacin, M. T., The CIO position at the crossroads: Two institutional views of a management  innovation, 15th Americas Conference on Information Systems, San Francisco, CA, August 2009.

Jenkin, T. A., and McShane, L., Green information technologies and systems in organizations: The state of practice.  Proceedings of the Annual Academy of Management Meetings, August 2009.
 
Packalen, K. A., Using a community before going it alone: Incubating institutions and entrepreneurial occupations.  Workshop on the Role of Networks and Institutions in the Production and Transfer of Knowledge. Eugene, OR, November 2009.

Shi, T., and Handelman, J., Consumer creativity and ideological conflicts: An investigation of the free/open source software community.  ACR North American Conference, Pittsburgh, PA, USA, October 2009.

Jenkin, T. A., Webster, J., and McShane, L., An agenda for ‘Green' information technology and systems research.  Proceedings of the 2009 Annual Academy of Management Meeting, Chicago Illinois, August 2009.

Jenkin, T. A., and McShane, L., Green information technologies and systems in organizations: The state of practice.  Proceedings of the 2009 Annual Academy of Management Meeting, Chicago, Illinois, August 2009.

Devan, J. and Di Tullio, D., Toward of theory of socialization in open source software communities: A symbolic interactionist perspective.  Americas Conference on Information Systems (AMCIS), Toronto, Ontario, August 2008.

Hunter, G., Recruitment and retention of physicians: A qualitative perspective, 14th Qualitative Health Research Conference, Banff Alberta, October 2008.

Jenkin, T. A., How IT supports knowledge discovery and learning processes on the web.  Proceedings of the Hawaii International Conference on System Sciences (HICSS), January 2008.

Sippel, B., and Brodt, S., The psychology of blogging communities: Social identities and knowledge transfer across work-groups.  Poster session 2008 International Conference on Weblogs and Social Media, Seattle, WA, March 2008.

Vuong, D., and Staples, D. S., Sharing knowledge in voluntary-service not-for-profit organizations.  Annual Administrative Sciences Association of Canada Conference, Halifax, NS, May 2008.

Denford, J. S., and Chan, Y. E., A comparison of two competing knowledge strategy typologies.  Proceedings of the Annual Conference of the Administrative Sciences Association of Canada, Ottawa, June 2007.

Denford, J. S. and Chan, Y. E., Reconciling IS alignment approaches.  Proceedings of the Association for Information Systems Americas Conference (AMCIS), Keystone, Colorado, August 2007.

DiTullio, D. and Devan, J., Socialization in open source software communities: A symbolic interactionist perspective.  Association of Internet Researchers Conference, Vancouver, BC, October 2007.

Jenkin, T. A., Chan, Y. E., and Skillicorn, D., Novel-knowledge discovery: Challenges and design theory.  Proceedings of the Annual Conference of the Administrative Sciences Association of Canada, Ottawa, June 2007.

Jenkin, T. A., and Chan, Y. E., Knowledge discovery for competitive intelligence: Organizational processes and constraints.  Proceedings of the Association for Information Systems Americas Conference (AMCIS), Acapulco, Mexico,August 2006.

McKeen, J. D., Zack, M. H., and Singh, S., Knowledge management and organizational performance: An exploratory survey.  39th Annual Hawaii International Conference on System Sciences (HICSS'06), track, 7, p. 152b, 2006.

Ford, D., and Staples, D. S., Perceived value of knowledge: Shall I give you my gem, my coal?  38th Annual Hawaii International Conference on Systems Sciences (HICSS 2005), 247a.

Reid, D., Case of Woodbridge Foam: The Brazilian Alliance, 2004.

Street, C. T., Goldsmith, D., and Dacin, M. T., Living on the edge: Alliance management practices and new business development across organizational boundaries.  2003 Strategic Management Society Annual International Conference, Baltimore MD, November 2003.

Street, C. T. and Gallupe, R. B., Contextual crossings: A conceptual framework for knowledge brokering research in strategic alliances.  Minnesota Symposium on Knowledge Management, University of Minnesota, Minneapolis MN, March, 2003.

Smith, H. A. and McKeen, J. D., Instilling a knowledge sharing culture. Third European Conference on Organizational Knowledge, Learning and Capabilities. Athens, Greece, March 2002.

Gray, P. and Meister, D., Anomaly reconciliation by electronic discretionary groups.  International Conference on Information Systems, New Orleans, LA, USA, 2001.

Jones, T., Capital Effects on Firm Performance:  Lessons from the Sandbox, American Marketing Association, Public Policy and Marketing Conference.  June, 2001.

Gray, P., Power and control in document driven knowledge management systems.  Academy of Management Conference, Toronto, ON, Canada, August 2000.